This article describes how to suppress the Add Account window in Citrix Receiver for Windows for version 4.4 and earlier.


This article describes how to suppress the Add Account window in Citrix Receiver for Windows.

System Requirements and Compatibility for Receiver for Windows is documented in?? Receiver System Requirements. Citrix Receiver for Windows 3.3 and later introduces a simplified initial setup to add stores.??
Users can set up a Citrix Receiver account by entering an email address or a server URL. Citrix Receiver determines the Access Gateway, StoreFront server, or AppController virtual appliance associated with the email address and then prompts the user to log on and proceeds with the installation.

When installation completes, an Add Account wizard is presented for email-based account discovery where the user is required to enter?? either their email address or a secure (HTTPS) URL to the store.

Citrix Receiver for Windows Add Account Window


Complete one of the following methods to suppress the?? Add Account?? wizard in Citrix Receiver for Windows.

Caution!?? Refer to the Disclaimer at the end of this article before using Registry Editor.

Method 1

Rename?? CitrixReceiver.exe?? to?? CitrixReceiverWeb.exe.?? This solution works through?? both?? the GUI install and CLI install.?? Refer to Deploy Receiver for Windows from Receiver for Web?? for further instructions.

Important:?? The file name is case-sensitive and should?? be ‘CitrixReceiverWeb.exe’.

Note:?? If the user is not logged on the EnableFTU key will also be required. This?? method is used for a single user CTX212272instance.

Method 2

  1. Set the following Windows Registry value on the target machine. This can be done manually from the Windows Registry Editor or from an Active Directory Group Policy Object (GPO).

    Note: The possible locations for the EnableFTU value are:

    That is,?? location for the user changes to a machine-wide GPO compatible location or, per user GPO compatible location after completing FTU wizard..

  2. Verify if the?? EnableFTU?? value is set correctly.

  3. Install?? CitrixReceiver.exe?? from the command line using the?? /ALLOWADDSTORE=N?? option.

  4. Run?? CitrixReceiver.exe /ALLOWADDSTORE=N /Silent?? as a local Administrator. Citrix Receiver appears under?? Programs and Features?? of the Control Panel when successfully installed.

  5. Log on as a Domain User account. The wizard does not appear.??

  • Allowaddstore is used to disable adding stores in the?? self service user interface - specifically the?? Add?? button in the?? Accounts?? dialog. If not set to?? N, the?? user can add any number of stores.??

  • EnableFTU is used purely?? to prevent the pop-up on first run after installation, which primarily asks for a store address. This is shown only if no stores are configured.

  • Setting Allowaddstore to?? N?? would not set EnableFTU = false.

Method 3

Change Registry values post installation to suppress the Add Account window.
  1. Under?? HKLM\Software\Citrix\Dazzle, set?? AllowAddStore?? value to?? N.
    Note:?? On 64-bit machines, use?? HKLM\Software\WOW6432Node\Citrix\Dazzle.

  2. Restart Citrix Receiver for Windows to apply the new Registry value.

Additional Resources

CTX135438 -?? How to Suppress the Add Account Window in Citrix Receiver for Windows for Receiver for?? Windows 4.4.1000 and later.


Caution! Using Registry Editor incorrectly can cause serious problems that might require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it.

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