CTX203658
2016-04-20
1970-01-01
Start Menu Icons Set to Default (Blank Document) After Update to Receiver 4.3.100.

Symptoms or Error

After installing Receiver 4.3.100 most of the start menu icons are now blank.


Solution

The AppData folder where shortcut icons are located is redirected to a network(UNC) path. In windows 8 use of remote paths for shortcuts is disabled by default. Set the following registry key / group policy to enable this feature:

Group Policy

Import WindowsExplorer.admx (windows 8)

Enable the policy 'Windows Components\File Explorer\Allow the use of remote paths in file shortcut icons'????

Registry

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Explorer

Set 'EnableShellShortcutIconRemotePath' to '1' (reg_dword)


Problem Cause

Since windows 8 use of remote paths for shortcuts is now disabled by default. Since Receiver 4.3.100 shortcut paths for applications are now stored in the registry instead of stub files. A combination of both these factors result in the??behavior observed.

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