LIMITED RELEASE - Hotfix ICATS760WX64036 - For VDA Core Services 7.6 for Windows Server OS (64-bit) - English

Filename: ICATS760WX64036.msp
For: XenApp 7.6; XenDesktop 7.6 VDA Core Services for Windows Server OS (64-bit). For operating system requirements, see System Requirements on the Citrix Product Documentation site.
Replaces: ICATS760WX64007, ICATS760WX64017
Date: September, 2015
Languages supported: English (US), German (DE), Spanish (ES), French (FR), Japanese (JA), Simplified Chinese (SC)
Readme version: 1.01

Readme Revision History

Important Note(s)

• This release is based on XenApp 7.6/XenDesktop 7.6 VDA Core Services for Windows Server (64-bit). It patches only systems where Version 7.6 of the product is installed. Any known issues in Version 7.6 of the product, except for the specific issues resolved in this limited release, still apply.
• You can upgrade the VDA from a console session or from an RDP session. Upgrading from within an ICA session is not supported.
• Caution! This release may require you to edit the registry. Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

Where to Find Documentation

This document describes the issue(s) resolved by this release and includes installation instructions. For additional product information, including supported operating systems and system requirements, see XenApp and XenDesktop 7.6 on the Citrix Product Documentation site.

Important Disclaimer - Limited Release Hotfix

If the Download link is not available on this page and you wish to obtain this limited distribution release, visit our support site at http://www.citrix.com/support and open a support case using your Citrix account credentials, or contact your reseller at http://www.citrix.com/partners/locator.

Testing of this release was targeted only at the affected functionality, and regression and stress testing were minimal. Introduce this release to a test environment for evaluation before deploying it to a production environment.

TO THE EXTENT PERMITTED BY APPLICABLE LAW, CITRIX AND ITS SUPPLIERS MAKE AND YOU RECEIVE NO WARRANTIES OR CONDITIONS, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, AND CITRIX AND ITS SUPPLIERS SPECIFICALLY DISCLAIM WITH RESPECT TO THE HOTFIX ANY CONDITIONS OF QUALITY, AVAILABILITY, RELIABILITY, SECURITY, LACK OF VIRUSES, BUGS OR ERRORS, OR SUPPORT AND ANY IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF TITLE, QUIET ENJOYMENT, QUIET POSSESSION, MERCHANTABILITY, NONINFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER CITRIX, NOR ITS SUPPLIERS SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, INCIDENTAL, MULTIPLE, PUNITIVE OR OTHER DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF DATA, LOSS OF INCOME, LOSS OF OPPORTUNITY, LOST PROFITS, COSTS OF RECOVERY OR ANY OTHER DAMAGES), HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, AND WHETHER OR NOT FOR BREACH OF CONTRACT, NEGLIGENCE OR OTHERWISE, AND WHETHER OR NOT CITRIX, ITS SUPPLIERS, OR LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

New Fixes in This Release

1. When connecting to a published desktop with a smart card, the Citrix Smart Card Service might become unresponsive. To enable the fix, install the hotfix and manually configure the Citrix Smart Card Service as a local service.

   Note: Anytime you install or uninstall a XenApp hotfix, the Citrix Smart Card Service will revert to starting as a network service and as a result, this fix will no longer work. As workaround, make sure to restart the Citrix Smart Card Service as a local service after you install or uninstall any subsequent hotfixes.

   [From ICATS760WX64036][#LC3421]

Fixes from Replaced Hotfixes

1. The ActivIdentity (accompkcs.exe) process might exit unexpectedly with an exception on scardhook64.dll. As a result, the websites that require a smart card might not function until the VDA is restarted.

   [From ICATS760WX64007][#LC1056]

2. The error message "No valid certificates found" appears when users attempt to start an application through StoreFront with smart card authentication. This prevents users from logging on.

   [From ICATS760WX64017][#LC1704]

Installing and Uninstalling this Release

Notes:

• This release is packaged with Microsoft Windows Installer 3.0 as a .msp file. For more information about deploying .msp files, see Microsoft article 884016 or visit the Microsoft Web site and search on keyword msiexec.
• This installer program complies with Microsoft User Account Control (UAC). If UAC is enabled, you must run the installer program in elevated mode; that is, with administrative privileges enabled. For more information about UAC, see Microsoft TechNet or visit the Microsoft Web site and search on keyword UAC.
• To install this release successfully, computers must not have registry modification restrictions in place.
• Slipstreaming - installations of the VDA for Windows Server OS base product packaged with one or more individual hotfixes - is not supported and might leave servers in an unstable state.
• You must restart the server after the installation of this hotfix completes. However, if you are installing multiple hotfixes at the same time, there is no need to restart the server after the installation of each hotfix. It is sufficient to restart the server after the installation of the final hotfix completes.
• If the need arises to restore the original settings and functionality provided by this release, you must uninstall the release before reinstalling it according to the installation instructions below.

To install this release:

1. Copy the release package to an empty folder on the hard drive of the computer you want to update.
2. Close all applications.
3. Run the executable.
4. Restart the computer.

To uninstall this release:

1. From the Start menu, select Control Panel > Programs and Features.
2. Highlight the release you want to uninstall and click Uninstall.
3. Follow the directions on-screen.

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