Migrating to Citrix Presentation Server 4.0
Summary
This article provides information on how to migrate to Citrix Presentation Server 4.0 via the online portal.
You must have a valid Subscription Advantage membership for their Citrix MetaFrame XP or Citrix MetaFrame Presentation Server 3.0 on or after April 27th, 2005.
Note:
• If you are currently running MetaFrame Presentation Server 3.0 you simply need to download the Citrix Presentation Server 4.0 software from the MyCitrix site to take advantage of the latest platform.
• If you are running Citrix MetaFrame 1.8 you will need to migrate to Citrix MetaFrame XP before you are eligible to migrate to a Citrix Presentation Server 4.0.
• If you are running Citrix MetaFrame Presentation Server for UNIX 1.x or are enrolled in a licensing program (Flex, ELP, and PLP) you must call Citrix Customer Care to determine eligibility and customized migration to Citrix Presentation Server 4.0.
Process
1. Log into www.citrix.com/account.
2. Navigate to the Licensing section and select All Licensing Tools.
3. Select Upgrade
4. Click on Fulfill Eligible Products from the list.
5. Select Citrix Presentation Server from the dropdown list.
6. Click the Submit button.
7. Select the appropriate radio button for the following questions:
• Are you currently using Citrix MetaFrame XP Presentation Server?
• Are you currently using Citrix MetaFrame Presentation Server 3.0 or later?
Note: If you are running Citrix MetaFrame Presentation Server for UNIX 1.x you must call Citrix Customer Care to determine eligibility and customized fulfillment to Citrix Presentation Server 4.0.
8. Click the Continue button.
Note: If the radio button indicates that currently using MetaFrame Presentation Server 3.0 or later the below message will appear when the continue button is selected:
“Please be aware that beginning with Citrix MetaFrame Presentation Server 3.0, migration licenses are no longer necessary to install and utilize any product version updates. Simply obtain and install the latest software media. If your Subscription Advantage memberships are current, all version updates will function after media installation. “ The following link will be listed under the above message: Obtain the Latest version of Citrix Presentation Server Media. |
9. On the Fulfillment Information page, click the Continue button.
10. On the Connection License Number Assignment page, select the radio button next to each license that is to be migrated. Select the None radio button if a license is not to be migrated.
11. Click on the Continue button.
12. On the Subscription Advantage Membership Renewal Terms and Conditions page, select the boxes next to each of the terms and conditions.
Note: Update the email address in the window if not correct and click on the Update button.
13. Click on the Continue button.
14. On the Software Media Fulfillment page, verify the email address and update accordingly.
15. Select the radio button next to the form of Citrix software that is to be delivered: Physical or Electronic.
16. Indicate language preference from the dropdown list.
17. Click on the Continue button.
18. On the Product Fulfillment Certificate page, the licenses will be listed and the license is available for allocation.
Need Additional Assistance?
Please contact the Citrix Customer Service department in your region. For contact information click here or reference citrix.com > Support > Customer Service > Contact Us > Contact Customer Service.